I reached out to this website for help putting together a gold stack of necklaces that I could wear every day. Madi sent me many options to choose from of perfectly curated stacks. I RAN to the website to purchase my favorite stack of necklaces. They arrived in literally 2 days! Out of sheer excitement, I put them on right after opening the (exquisite) packaging. I am infamously a wild sleeper, and when I woke up I was devastated to find I had broken one of my necklaces in my sleep (user error). I reached out to the website, and before I had time to even panic about it, I received a confirmation number for a replacement necklace! I couldn't be more pleased with the overall look, quality and attention to detail that goes into these pieces. Additionally, their customer service is superb and you can tell they really care about their customers! Will most definitely be ordering from them again and would recommend this company to every one.