REFUND POLICY

Return and Refund Policy: 

We accept free returns within 15 days of delivery for a refund to the original payment method.

 

Eligibility for Returns

To qualify for a return, your item must be:

• In the same condition as when you received it

• Unworn, unused, and in its original packaging

• Accompanied by the receipt or proof of purchase

 

How to Start a Return:

To initiate a return, please visit: Return Portal.

For any questions or concerns regarding returns, feel free to contact us at info@nixistudios.com.

 

Damaged or Incorrect Items:

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can address the issue and provide a resolution.

 

Refund Process:

Once your return is received and inspected, we will notify you of the approval or denial of your refund. If approved, the refund will be processed and issued to your original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund.

 

For further assistance, don’t hesitate to reach out at info@nixistudios.com. Thank you!